Cookie Policy
At Casiku Casino, we believe in transparency regarding how we collect and use information when you visit our website. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use on our platform.
What Are Cookies
Cookies are small text files that websites place on your device when you browse the internet. These files contain information that helps websites remember your preferences, login status, and other details that enhance your gaming experience at our casino.
Our platform uses various types of cookies to ensure optimal functionality and provide personalized services. Each cookie serves a specific purpose, from maintaining your session security to remembering your favorite games and preferred settings.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly. Essential cookies enable core functionality such as security, network management, and accessibility. Without these cookies, services you have requested cannot be provided effectively.
Security cookies help protect your account information and ensure safe transactions when you make deposits or withdrawals. Session cookies maintain your login status as you navigate between different sections of our casino.
Performance Cookies
Performance cookies collect information about how visitors use our website. These cookies help us understand which pages are most popular, how long users spend on different sections, and identify any technical issues that may affect your gaming experience.
Analytics cookies provide valuable insights that allow us to improve our services continuously. Data collected through these cookies is aggregated and anonymous, helping us enhance our platform without compromising your privacy.
Functionality Cookies
Functionality cookies remember choices you make to improve your experience. These cookies store your language preferences, currency selection, and other customization options you've selected during previous visits.
Personalization cookies help us tailor content to your interests, remembering your favorite game categories and preferred promotional offers. This customization ensures you receive relevant information about new games and bonuses that match your gaming preferences.
Marketing Cookies
Marketing cookies track your browsing habits to deliver targeted advertisements and promotional content. These cookies help us show you relevant offers and bonuses that align with your gaming interests and activity patterns.
Advertising cookies may be set by third-party partners to build a profile of your interests and show relevant ads on other websites. However, we ensure all marketing activities comply with applicable privacy regulations and industry standards.
How We Use Cookies
Our casino uses cookies to enhance your overall gaming experience in several ways. Account management becomes seamless as cookies remember your login credentials and maintain session security throughout your visit.
Game preferences are stored to provide quick access to your favorite slots, live casino games, and table games. Payment processing benefits from cookies that remember your preferred deposit methods while maintaining the highest security standards.
Promotional targeting uses cookie data to present relevant bonus offers and tournament invitations based on your gaming activity. Customer support interactions are improved through cookies that track your previous inquiries and preferences.
Technical optimization relies on cookies to monitor website performance, identify loading issues, and ensure smooth gameplay across all devices. Language and regional settings are preserved through cookies, providing consistent localization during each visit.
Third-Party Cookies
Some cookies on our website are set by third-party service providers who assist us in delivering our services. Payment processors use cookies to facilitate secure transactions and prevent fraudulent activities.
Game providers may set cookies to enhance gameplay features and track game performance. Live chat support systems use cookies to maintain conversation history and provide better customer service.
Analytics providers help us understand user behavior through cookies that collect usage statistics. Social media platforms may place cookies if you interact with social sharing features on our website.
All third-party cookie usage is governed by strict agreements that ensure your data protection and privacy rights are maintained according to industry standards.
Managing Your Cookie Preferences
You have control over cookie usage on our website through several methods. Browser settings allow you to block, delete, or restrict cookies according to your preferences.
Most web browsers automatically accept cookies, but you can modify these settings to decline cookies or alert you when cookies are being sent. However, disabling certain cookies may affect website functionality and your gaming experience.
Our cookie consent banner appears when you first visit our website, allowing you to accept or customize cookie preferences. You can change these preferences at any time through the cookie settings link in our website footer.
Account settings provide additional options for managing marketing communications and personalization features. VIP members have enhanced control options through their dedicated account management interface.
Cookie Retention Periods
Different cookies have varying retention periods based on their purpose and functionality. Session cookies are automatically deleted when you close your browser, ensuring temporary data doesn't persist unnecessarily.
Persistent cookies remain on your device for predetermined periods, typically ranging from 30 days to 2 years. Security cookies may have shorter retention periods to maintain optimal account protection.
Marketing cookies generally have longer retention periods to build comprehensive user profiles for targeted advertising. However, you can delete these cookies manually through your browser settings at any time.
Functional cookies that store preferences and settings typically remain active for extended periods to maintain consistent user experience across multiple visits.
Your Rights and Choices
Under applicable data protection laws, you have specific rights regarding cookie usage and data collection. Access rights allow you to request information about what cookies are active on your account.
Deletion rights enable you to request removal of specific cookies or all cookies associated with your account. Objection rights permit you to opt out of certain cookie categories, particularly marketing and analytics cookies.
Portability rights allow you to request your cookie-related data in a machine-readable format. Correction rights enable you to update or modify cookie preferences and associated data.
Withdrawal of consent can be exercised at any time, though this may affect certain website functionalities and personalized services we provide.
Updates to This Policy
We regularly review and update our Cookie Policy to reflect changes in technology, legal requirements, and business practices. Significant changes will be communicated through email notifications to registered users.
Website notifications will appear when substantial policy modifications are implemented. We encourage you to review this policy periodically to stay informed about how we use cookies and protect your information.
Version history is maintained to track policy changes over time. Previous versions remain available upon request for transparency and compliance purposes.
Contact Information
For questions about our Cookie Policy or to exercise your rights regarding cookie usage, please contact our support team through the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 through our website
- Support Email: [email protected]
Our customer service representatives are trained to handle cookie-related inquiries and can assist you with managing your preferences. Response times typically range from immediate (live chat) to 24 hours (email support).
For technical issues related to cookie functionality, our support team can provide step-by-step guidance for different browsers and devices. We're committed to ensuring you have full control over your cookie preferences while maintaining optimal gaming experience.
